The Future of Travel Insurance
Our Head of Travel Partnerships for EMEA, Peter Smith, was featured as a guest on the Insurtech Insider Podcast. In this episode, Peter discusses how the pandemic has changed the needs and expectations of customers when it comes to travel, specifically the need to include relevant COVID-19 protection products for our customers. He emphasizes the importance of working on new products in collaboration with partners to suit customer demand.
Ranked as the #1 fastest-growing company in APAC by the Financial Times, Cover Genius is the embedded insurance company that protects the global customers of the world’s largest digital companies including Booking Holdings, Intuit, eBay and Shopee.
0:30 Introduction to Cover Genius and Peter Smith
2:36 What was the CG Experience during the pandemic, specifically in Travel?
4:30 Did you have to change your relationship with your clients, considering you’re a B2B company?
6:55 What have you seen across the industry more broadly? Do you think it’ll encourage other industries to move faster?
9:20 What does the future of travel insurance look like?