Insurance

& WARRANTY

READY FOR

RETAIL

Shoppers simply want the warranties & product insurance from the retailers they love.

Get In Touch

MADE FOR RETAILERS. DESIGNED FOR CUSTOMERS.

Insights from our BrightWrite data analytics platform show that when customers are offered insurance at the point of sale, GMV and ATV increase. Enter XCover - our platform that provides warranty and insurance for handsets, electronics and other gadgets, auto, home, outdoor and office furniture and equipment, sporting goods, jewelry, pets and more, backed by agile underwriters and top-rated in-country repair networks.

Built on the back of our global partnerships and integrations with the likes of Booking Holdings, Despagar, Magento, Shopify, BigCommerce and WooCommerce, our API for instant payments, XClaim, can push CLTV to new highs with an NPS of +65 and instant payments via bank transfer, e-wallets and store credits in 90+ currencies.

SEAMLESS INTEGRATIONS FOR ANY RETAILER

OMNICHANNEL

A fully flexible API that delivers one-off and recurring annual - or monthly - subscriptions in any country brings relevance to your points of sale. XCover includes custom features like end-to-end whitelabeling and webhooks to pass back sales data, text and email alerts for second chance retail sales, even historic ones, that can convert online, webhooks for data transfer, translation in 40+ languages and a range of ways to payout your claims including store credits, all from a single API call. You know what your customers own, so enjoy the sweet success of secondary revenue sources.

HOME & SPORTS EQUIPMENT & FURNITURE

We’ve worked for several years to deliver global insurance and warranty products for giants like Booking Holdings. We solve global gaps and product shortcomings with a single API integration that leverages BrightWrite, our data analytics platform that optimizes price and product recommendations for any market. So if you’re a home improvement retailer with musical instruments and furniture, or a sporting goods retailer that’s big in Japan or Europe, you can make customers happier for all your categories and countries.

ELECTRONICS & PHONE CARRIERS

Our insurance licenses and panel of risk underwriters for product and gadget insurance and warranties are backed by repair networks in over 60 countries, making international scale simple. Single country carriers can integrate seamless offline and online experiences across any electronics category, backed by our handpicked repair networks and XClaim which pays out instant store credits, bank transfers or popular e-wallets, however you prefer!

LUXURY RETAILERS

Luxury stores of any stripe including fashion, fine arts, collectibles, jewelry, eyewear and more are looking at insurance to cover shipping, theft, loss & more. We’ve found with payments, POS & installment lenders that conversion rates improve and NPS grows when high-end expectations are met with a customer-centric insurance and warranty service. If things go wrong like an estate burglary or if a Hermès bag gets snatched in Shanghai, your earlier efforts to co-create the protection products and inclusions that your customers want are well-rewarded with increasingly loyal customers.

REMOVING RETAIL FRICTION, CLICK BY CLICK

We help you simplify the retail journey and offer a seamless multichannel claims experience through smoother interactions, intuitive processes, and convenient features your customers will love you for - like instant claims payments and easy communication via online, live chat, chatbot, and phone.

SEAMLESS INTEGRATION AND ‘ALWAYS HERE’ SUPPORT

Our zero-friction approach applies to more than just our policies. We’ve made the set-up process as simple as can be, with RESTful APIs that integrate with ease. Flexible and highly scalable, we can configure any part of the sale and claim process to fit your needs.

And because we’re licensed in 60+ countries and 50 US states, you don’t need to be. International expansion from a single API call? No problem.

We stick around for your success.

BUILT FOR ANY RETAILER, ANYWHERE IN THE WORLD

Our flexible XCover API enables any retailer to seamlessly sell insurance to their global customers. That means satisfied customers and sweet ancillary revenue for retail businesses.

YOU SELL, WE PROTECT

From jewelry, pets to iPhones. No matter what products you sell, we’ll help you protect the people that buy them. We provide a full range of warranty and insurance products for omnichannel and online/offline category specialists, and offer seamless integrations with ecommerce and shipping platforms.

YOUR INSURTECH PARTNER

Maximizing contact and secondary sales whilst delivering customer-centric warranty and insurance experiences delivers long term value for partners in the retail space including Stamps.com’s Shipstation and ecommerce platforms like Xero, Magento, Shopify and WooCommerce. Discover how our global capability can help grow your business.

As seen on

  • ShipStation
  • Magento
  • Shopify
  • WooCommerce